Thing 2

I always like to share one of my first independent library experiences growing up.
I was in the 7th grade (I did mention that I was much younger, right) and my mom dropped me off to pick out a classic book to do a book report on. We were not avid library "goers" growing up and the whole "doing it by myself" was already pretty intimidating. I didn't even know what made a book a "classic" and I had no knowledge of how to go about finding one in the library, either. So, my plan was to go to the librarian and ask her to help me find one. As I walked around the corner towards to the information desk (exact locations are a little blurry), a lady who looked to me to be the "library dragon" was sitting behind the desk just waiting for someone to dare ask her a question so she could gobble them up (okay maybe not that bad). Anyways, I lost all nerve to go and ask her for a book and ended up doing my report on the first "classic chapter book" called "The Shadow Club" by Neal Schusterman, it really wasn't even a classic at all (I still got a B+). The point is, I found the library to be a very intimidating and unfriendly place to be that particular day.
Way down the road when I started working at the library, I knew that I wanted to be as nice and approachable as could be because of that one experience. If I have even one off day towards a patron it could change the way that persons views the library and cause them, A: to not want to use our services and/or, B: give the patron a bad experience to share with friends and family. With budget cuts here and there,this is the time when we we need support from every single person who walks through our doors. I strongly believe that customer service is the one thing that we can provide that, let's face it, is not the "norm" as a consumer anymore.
Library 2.0 is really appealing to me because I am all for allowing patrons more freedom with online access while enhancing the dynamics of what a library is. I like the concept that we can go into their "space", whether it be from home or from one of the library terminals and further enhance the importance of the library.

Thing 1

I kind of got a little ahead of myself, which I tend to do sometimes. I am on Thing 4 (due to time constraints) and was wondering how anyone is supposed to know where I'm at on my "things". As I started looking at other 23 Thing blogs, I realized that I am supposed to be talking about the "things" that I'm currently doing. :)
So for "thing one", I have set up my blog and had a really fun time doing so.
I think that Myspace has spoiled me because there are so many page setting layouts to choose from that you're bound to find something that fits your personality. There aren't as many choices with this blog setup.